Salem Web Network Help & Support
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Knowledge base
General Questions
General Questions
5
Who is Salem Web Network?
What sites does Salem Web Network manage?
Who is Salem Church Products?
About Salem Web Network, Salem Communications, and Salem Church Products
Additional questions?
Email Newsletter Questions
FREQUENTLY ASKED QUESTIONS (F.A.Q.)
9
Change Email Address
I Stopped Receiving My Email Newsletters
Where Can I Find More Devotionals and Newsletters?
How Do I Update My Subscriptions?
Why do I keep getting unsubscribed from my newsletter?
View all 9
How Do I Unsubscribe?
3
How Do I Unsubscribe?
I unsubscribed from your list but I continue to receive emails from you; why?
How do I unsubscribe from receiving advertisements?
Are Email Newsletters Free?
2
Are Email Newsletter Subscriptions Free?
I Would Like to Donate to Thank You for this Free Service
What is the Preference Center?
2
How do I Create an Account?
What do I do if my account is blocked?
What is Meant by "Whitelisting"?
5
What is meant by “Whitelisting”?
My internet or webmail service provider wasn’t included in the whitelisting instructions, how do I find instructions for my provider?
Not Getting Our Emails? Add us to your "Whitelist".
What is meant by an internet service provider?
What is meant by webmail service provider or email client?
Why are my images turned off?
1
Why are my images turned off?
I have a Question about God
1
I have a Question about God
I signed up for your newsletter(s), but I haven't received email from you. How come?
1
I signed up for your newsletter(s), but I haven't received email from you. How come?
I Would Like to Give Feedback
1
I Would Like to Share Feedback
I Have a Prayer Request
1
Where Can I Send Prayer Requests?
I am Looking for a Job
1
Christian Job Openings
Advertise with Us!
1
Advertising Opportunities with Salem Web Network
Didn't find the answer to your question?
1
Didn't find the answer to your question?
BibleStudyTools.com
How Do I Search on BibleStudyTools.com?
1
How Do I Search on BibleStudyTools.com?
How to improve your BibleStudyTools.com search
1
How to improve your BibleStudyTools.com search
CrossCards.com
Account Questions
6
Why should I create an account?
How do I create an account?
Why can't I sign into my account?
What are my reminders?
How do I unsubscribe from the CrossCards weekly newsletters?
View all 6
E-card Questions
16
How do I send an e-card?
I can't send an e-card. Now what?
How do I search for a specific e-card?
Why don't I see the "Send" button?
Why can't I view my e-card?
View all 16
Address Book Questions
3
How do I add a contact to my address book?
How do I edit a contact in my address book?
How do I delete a contact from my address book?
Wallpaper Questions
6
What if I don't see the wallpaper size I need?
How do I download wallpaper to my computer?
How do I download wallpaper to my mobile device?
Why isn't the animated wallpaper working?
How do I search for a specific wallpaper?
View all 6
Website Questions
8
Is CrossCards.com free to use?
Do I have to have an account to use CrossCards.com?
Why did you change CrossCards.com?
How do you pick the top 10 e-cards?
Will my email address be shared?
View all 8
Help with E-Cards
1
I Have a Question about E-Cards or my CrossCards Account
GodTube.com
Frequently Asked Questions
22
I'm having trouble viewing/watching videos
How can I improve my video quality?
Why can't I play the videos I get in my email?
How can I tell if I have a current version of Flash Player?
What if I forgot my password?
View all 22
Common Solutions
4
Clear Cache and Cookies - Firefox
Clear Cache and Cookies - Internet Explorer
Clear Cache and Cookies - Safari
Clear Cache and Cookies - Google Chrome
Uploading Questions
3
Our commitment to you!
What video formats do you accept?
What is the maximum size/length that a video can be?
Advertise With Us
1
Advertising Opportunities
GodVine.com
General Questions
4
I'm Having Problems with the Audio
Why are my images turned off?
Video Suggestions
How to stop posts on my Facebook wall
Lightsource.com
For First-Time Visitors
2
What is LightSource.com?
Where do I start?
Salem All-Pass Account
6
What is a Salem All-Pass Account?
My Registration is not going through.
I forgot my Password to my Salem All-Pass Account.
My Account has been 'Locked.'
I have a new Email Address and cannot log into my Salem All-Pass Account.
View all 6
Podcasts
1
My Podcast Subscription doesn't show all the past episodes.
On-Demand Streaming
1
The episode I'm watching is buffering, stuttering or not streaming at all.
Live Stream
1
I see 'Subscription Failed' when trying to watch a Live Stream.
Purchasing a product offered by a ministry.
2
How can I buy a product I saw on LightSource.com?
I want to buy the sermon I watched.
Prayer Requests
1
I need someone to pray with me.
Oneplace.com
For First-Time Visitors
12
Navigating The NEW OnePlace Ministry Pages
What is OnePlace.com?
Where do I start?
How do I change my password?
I forgot my password what do I need to do?
View all 12
OnePlace.com Email Newsletter
2
Subscribe to Onevoice
Unsubscribe to Onevoice
TeacherTube.com
A Quick Guide to Get Started
5
How Do I Sign Up & Register?
How Do I Upload Content?
Where Is My Activation Code?
"I Need Help Signing Up."
What Kind Of Content Can I Upload To TeacherTube?
Audio/Video/Document File Questions
4
How Do I Download Video Files From Other Channels/Users?
What Types Of Files Will TeacherTube Accept?
"How Many Files Can I Upload?"
"How Can I Convert And Compress My Video Files Without Losing Quality?"
How Do I Remove Video Ads?
1
How Do I Remove Video Ads?
TeacherTube PRO Questions
4
What Is TeacherTube PRO?
Is My TeacherTube PRO Account Active?
How Do I View My PRO Account Subscription Information?
How Do I Cancel My PRO Subscription?
How Do I Get My Videos Featured On TeacherTube?
1
TeacherTube Partnerships
Filming Tips
2
How To Best Record With A Smarthphone?
Just Ask Us!
How To Modify Or Remove Your TeacherTube Account
3
We Hate To See You Go, But...
How To Change Your Account Information
What Dimensions Should The Avatar and Channel Banner Be?
Copyright/Violations/Prevention
4
What Are You Doing To Prevent Content That Violates Your Policies From Appearing In TeacherTube?
"Help! I've Been Falsely Accused Of Copyright Infringement!"
How To Report Another Channel For Copyright Infringement
How To Keep Other Users From Seeing Your Email Address
Google Classroom
1
Share Or Link TeacherTube Videos To Your Google Classroom