A whitelist is also known as an approved sender’s list. By whitelisting us as a sender, it ensures that our emails will not be sent to your junk folder and that you approve us as a sender. To whitelist us, add our “From” address to your address book. For detailed whitelisting instructions, please see instructions below.


Here are the steps for some of the most common email providers:


Gmail

  1. Open Gmail and click on the gear icon in the top right corner.
  2. Select "See all settings" from the dropdown menu.
  3. Go to the "Filters and Blocked Addresses" tab.
  4. Click on "Create a new filter".
  5. In the "From" field, enter the email address you want to whitelist.
  6. Click on "Create filter".
  7. Check the box next to "Never send it to Spam".
  8. Click on "Create filter" again.

Outlook.com

  1. Log in to your Outlook.com account.
  2. Click on the gear icon in the top right corner and select "View all Outlook settings".
  3. Go to "Mail" > "Junk email".
  4. Under the "Safe senders and domains" section, click on "Add".
  5. Enter the email address you want to whitelist and click "Add".

Yahoo Mail

  1. Log in to your Yahoo Mail account.
  2. Click on the gear icon in the top right corner and select "More Settings".
  3. Go to "Filters".
  4. Click on "Add new filters".
  5. Give the filter a name.
  6. In the "From" field, enter the email address you want to whitelist.
  7. Click "Save".

Apple Mail (iCloud)

  1. Go to iCloud.com and log in with your Apple ID.
  2. Click on Mail.
  3. Click on the gear icon in the lower left corner and select "Rules".
  4. Click on "Add a Rule".
  5. Set the rule to move messages from the email address you want to whitelist to your Inbox.
  6. Click "Done".

Outlook (Desktop)

  1. Open Outlook and click on "Home".
  2. Click on "Junk" and select "Junk E-mail Options".
  3. Go to the "Safe Senders" tab.
  4. Click "Add".
  5. Enter the email address you want to whitelist and click "OK".

AOL

       1. Log in to your AOL account.

       2. Open “Contacts” from the left navigation pane.

       3. Click the “New Contact” icon and add the email address.

       4. Click the “Add Contact” button and you’re set.


Comcast

  1. Sign into your Comcast / Xfinity Email account from a computer
  2. Select Email
  3. Select the Spam folder
  4. Find and select the desired message
  5. From the toolbar at the top, select the Not Spam button


These steps should help ensure that emails from the specified address are not sent to your spam or junk folders.